The pandemic has deepened the digital divide in largely cashless, smartphone-driven societies. This is especially the case in China where they have taken a large digital approach. This has forced Beijing to order public services to make exceptions for elderly because they simply do not have the knowledge to keep up. China's Cabinet, called the State Council, released a statement last week that asks business and local authorities to take measures in order to assist seniors during this pandemic.
Logan Schaefer
https://www.wsj.com/articles/chinas-digital-response-to-covid-19-hits-a-glitchseniors-dont-understand-it-11607086927
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